FAQ

How do I sign up for Fintiko?

Signing up is easy! Simply navigate to the ‘Sign Up’ button on the top right corner, and follow the instructions to register your business and start accepting payments.

Which payment methods are supported by Fintiko?

We support all major credit cards, debit cards, bank transfers, and popular local payment methods around the globe as well as mobile payment systems such as Apple Pay and Google Pay.

How do I integrate Fintiko with my website?

We provide detailed integration guides and SDKs compatible with various programming languages. Visit our API Integration documentation page or contact our technical support team for assistance.

Is Fintiko Payment Gateway secure?

Yes, security is our top priority. Our platform is PCI DSS compliant, uses SSL encryption, and implements additional security measures to protect all transactions.

Can I use Fintiko on mobile devices?

Absolutely. Our payment gateway is optimized for mobile devices, ensuring a smooth and secure transaction process regardless of the device used.

What fees are associated with using Fintiko?

Our fee structure includes a per-transaction fee and a small percentage of the transaction amount. For detailed pricing, please visit our Pricing page or contact our sales team.

How long do transactions take to process?

Most transactions are processed in real-time. However, bank transfers may take longer depending on the banks involved.

What do I do if a transaction fails?

Check the error message for specific details and ensure all transaction information is correct. If issues persist, contact our support team for help.

How can I contact Fintiko if I need help?

We offer support via email and live chat. Visit our Contact Us page for more details and to connect with a support representative.

Is Fintiko compliant with data protection regulations?

Yes, we adhere to all relevant data protection regulations, including GDPR, to ensure that your data and your customers' data are handled securely.